Perceptions and Use of Telehealth Among Mental Health, Primary, and Specialty Care Clinicians During the COVID-19 Pandemic
Jose Luis Vazquez Martinez
- 10 June 2022
Source:
Key Points
Question Are clinician perceptions of telehealth quality associated with use?
Findings In this survey study of 866 mental health (MH), primary care (PC), and specialty care (SC) clinicians, MH clinicians rated the quality of video care the highest and were more likely to prefer video over phone when providing care for patients remotely; PC and SC clinicians were more likely to endorse challenges of video care. Findings aligned with utilization rates, with MH clinicians conducting significantly more video visits than PC and SC clinicians.
Meaning These findings suggest that specialty-specific differences in clinician perceptions of telehealth were associated with actual use.
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